Deliveries Returns and Refunds
- We deliver door to door making use of a reputable courier. Note this is only for main city centres
- For outlying or remote areas we make use of a courier that has thousands of drop off and collections points.
- If you have any concerns or require clarity you are welcome to get in touch with us email@example.com.
- Deliveries times vary from same day up to 14 days. On average deliveries are done within 2-5 days.
Refunds and returns:
- We really try our best to make sure what you see is what you get. To this end our return ratio to sales is less that 0.5%
- Should you however feel that product condition does not matches the description on the website and would like to return the product, you must notify us within 7 days of receiving the product. We must be informed via email on firstname.lastname@example.org.
- Returns shipping will be for your own account.
- Once we receive a claim we will communicate with you to best resolve the matter.
- Note that delivery fees and cash handling fees are non refundable.
- Should you not follow this process it can meant that you may not be refunded.
- Note no refunds are processed on sale items.